“We continue to agree with Seccom’s management methods, their personable process and their quick attention to support issues” – Stephen Westerweller, National Business and IT Manager-Toyota Material Handling Australia

 

Challenges:

  1. Toyota provide a round the clock service to customers and their network not only needed to reflect this, but support it
  2. Toyota wanted to implement a managed firewall solution in order to possess skills that they choose not to maintain internally
  3. Had one instance of Malware infection that had the potential to cause significant damage, Toyota wanted a service that would guarantee complete network integrity

Seccom Solution: SecureLAN

Benefits:

  • 24X7 monitoring and support
  • Reduced TCO by integrating with existing systems
  • Eliminated risk of network infection

Testimonial:

“I encourage Seccom to maintain their strong ethos when it comes to customer service, partner selection and business process. Seccom Support’s approach to amendments and clarifications is excellent. We were so impressed by the service that we have employed the same helpdesk software to service our own IT help desk”